Shipping policy

Last Updated: 19 May 2026 

At SatvaSudha PVT. LTD., we are committed to delivering your orders safely, efficiently, and on time. Please read our shipping policy carefully to understand our shipping process and timelines. 

1. Shipping Coverage 

We currently offer shipping across the cities and serviceable locations mentioned on our website. 

Free shipping is available on orders above ₹699, subject to applicable service areas and promotional terms. 

2. Order Processing & Dispatch 

All confirmed orders are usually packed and dispatched within 24 hours of order confirmation.  

Orders placed on Sundays, public holidays, or outside business hours may be processed on the next working day.  

3. Delivery Timeline 

Estimated delivery timelines are as follows: 

  • Minimum Delivery Time: 1 Day  
  • Maximum Delivery Time: 7 Days  

Delivery timelines may vary depending on: 

  • Delivery location  
  • Courier partner availability  
  • Weather conditions  
  • Public holidays  
  • Transport disruptions, strikes, or other unforeseen circumstances beyond our control  

While we strive to deliver your order within the estimated timeline, SatvaSudha PVT. LTD. shall not be held liable for delays caused by third-party logistics partners or force majeure events. 

4. Address & Contact Information 

To ensure smooth and timely delivery, customers are requested to provide accurate and complete details, including: 

  • Full Delivery Address  
  • Correct PIN Code  
  • Valid Mobile Number  
  • Active Email Address  

Kindly review your shipping details carefully before placing the order, as incorrect or incomplete information may result in delivery delays or failed deliveries. 

5. Order Tracking 

Once your order has been dispatched, tracking details will be shared with you via email, SMS, or other available communication channels. 

Customers are requested to allow some time for tracking information to become active after dispatch. 

6. Delivery Support 

In case of any shipping-related queries or delivery concerns, customers may contact our support team through the contact details provided on our website. 

7. Policy Updates 

SatvaSudha PVT. LTD. reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes will become effective immediately upon being published on the website.